1. Introduction
playz.bet is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our crypto casino platform.
Your Privacy Matters: We implement industry-leading security measures to protect your personal information and cryptocurrency transactions.
1.1 Data Controller
playz.bet operates as the data controller for all personal information collected through our platform. We are committed to GDPR compliance and international privacy standards.
2. Information We Collect
2.1 Personal Information
We collect the following types of personal information:
- Email address for account creation
- Username and password
- Age verification information
- Communication preferences
- IP address and device information
2.2 Cryptocurrency Information
For crypto transactions, we collect:
- Wallet addresses for deposits and withdrawals
- Transaction amounts and timestamps
- Cryptocurrency types used
- Blockchain transaction hashes
2.3 Gaming Data
- Game play history and preferences
- Betting patterns and amounts
- Bonus usage and wagering progress
- Session duration and frequency
2.4 Technical Information
- Browser type and version
- Operating system
- Screen resolution
- Time zone and language preferences
3. How We Use Your Information
3.1 Primary Purposes
We use your information to:
- Provide gaming services and process transactions
- Verify your identity and age
- Process instant crypto payouts
- Deliver bonuses and promotional offers
- Ensure platform security and prevent fraud
3.2 Communication
- Send account-related notifications
- Provide customer support
- Share promotional offers (with consent)
- Deliver important security updates
3.3 Legal Compliance
- Anti-money laundering (AML) compliance
- Know Your Customer (KYC) verification
- Responsible gaming monitoring
- Regulatory reporting requirements
4. Data Sharing and Disclosure
We Never Sell Your Data: playz.bet does not sell, rent, or trade your personal information to third parties for marketing purposes.
4.1 Limited Sharing
We may share your information only in these specific circumstances:
- With payment processors for crypto transactions
- With security providers to prevent fraud
- With legal authorities when required by law
- With service providers under strict confidentiality agreements
4.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, with the same privacy protections maintained.
5. Data Security
5.1 Security Measures
We implement comprehensive security measures:
- 256-bit SSL encryption for all data transmission
- Advanced firewall protection
- Regular security audits and penetration testing
- Secure cryptocurrency wallet management
- Multi-factor authentication options
5.2 Data Storage
- Data stored in secure, encrypted servers
- Regular backups with encryption
- Access controls and monitoring
- Geographic data replication for security
6. Your Privacy Rights
6.1 Access and Control
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion (with exceptions for legal requirements)
- Export your data in a portable format
- Withdraw consent for marketing communications
6.2 Account Management
- Update your profile information anytime
- Manage communication preferences
- Set responsible gaming limits
- Request account closure
7. Cookies and Tracking
7.1 Cookie Usage
We use cookies to:
- Maintain your login session
- Remember your preferences
- Analyze website performance
- Provide personalized gaming experience
7.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
For detailed cookie information, see our Cookie Policy.
8. International Data Transfers
As a global crypto casino, we may transfer your data internationally. We ensure:
- Adequate protection levels in destination countries
- Appropriate safeguards for data transfers
- Compliance with international privacy frameworks
- Secure transmission protocols
9. Data Retention
9.1 Retention Periods
- Account information: While account is active + 7 years
- Transaction records: 7 years for regulatory compliance
- Gaming history: 5 years
- Communication logs: 3 years
- Marketing data: Until consent is withdrawn
9.2 Secure Deletion
When data is no longer needed, we securely delete it using industry-standard methods to prevent recovery.
10. Minors Protection
Age Restriction: playz.bet is strictly for users 18 years and older. We do not knowingly collect information from minors.
If we discover that a minor has provided personal information, we will immediately:
- Delete the account and all associated data
- Return any deposited funds
- Implement additional verification measures
11. Policy Updates
We may update this Privacy Policy to reflect:
- Changes in our services
- New legal requirements
- Enhanced security measures
- User feedback and improvements
Significant changes will be communicated via email and website notification.
12. Contact Information
For privacy-related questions or requests, contact us:
- Email: privacy@playz.bet
- Data Protection Officer: dpo@playz.bet
- 24/7 Support: Available through our website
- Telegram: @playzbet_support
12.1 Response Times
- General inquiries: 24-48 hours
- Data access requests: Within 30 days
- Urgent security matters: Immediate response
Your Trust is Important: We are committed to maintaining the highest standards of privacy protection. If you have any concerns about how your data is handled, please don't hesitate to contact us.
